East vs. West General Trends
- Silence is valued
- Knowing is emphasized
- Interrupting is generally not OK
- Asking a question to a supervisor might embarrass him/her because it implies that he/she didn't explain well
- Non-verbal communication is important
- Indirect communication can be considered most polite and often helps to "save face"
- "Opinions don't necessarily need to be shared"
- Expect honest answer after asking several times
- No eye contact can show respect
- Greetings are for friends and known people
- Rest (or being) is valued
- Silence is "to be filled"
- Clarify with words. Check for meaning, "Oh, do you mean..."
- Interruption is OK at appropriate times
- "There is no such thing as a dumb question." Questions are perfectly OK and preferred ("We like interaction!")
- Verbal interaction and words are important
- Direct communication can be considered most polite and often helps to "save face"
- "I want to know your opinion!"
- Expect honest answer after asking once
- Eye contact can show respect
- Greetings are for anyone and everyone
- Action (or doing) is valued